Complete guide
What is an eSIM?
A SIM built into your phone. No physical card, no store visits, no waiting days. Mobile data in another country in seconds.
The simple version
Your phone needs a SIM to connect to a mobile network. The traditional SIM is that little plastic card. An eSIM (embedded SIM) does exactly the same thing, but it's built into the phone at the factory, no slot, no physical card.
Activating a plan on an eSIM is like installing an app: you scan a QR code and you're done. In seconds you have active mobile data in another country.
Why eSIM
Activation in seconds
Scan a QR and you have mobile data. No store, no shipping, no waiting.
True Dual SIM
Your local number stays active. The eSIM travels with you, your physical SIM stays home.
No card to lose
Nothing to store, bend or misplace. All digital, always on your phone.
200+ destinations
One plan for almost anywhere in the world, from Mexico to Japan or the Caribbean.
How it works
01
Pick your plan
Choose the country or region and the data package. Pay securely by card.
02
Get the QR by email
Within seconds you'll get a QR code and your ICCID in your inbox.
03
Install before you leave
Go to Settings → Mobile Data → Add plan. Scan the QR on Wi-Fi at home or the airport.
04
Activate on landing
Turn the eSIM on in Settings. Your phone connects to the local network on its own. Done.
eSIM vs physical SIM
Is my phone compatible?
iPhone
XS, XR and later: iPhone 11, 12, 13, 14, 15, 16 and their variants (Pro, Plus, Pro Max, Mini)
Samsung Galaxy
S20, S21, S22, S23, S24, Z Fold, Z Flip and above
Google Pixel
Pixel 3 and later: Pixel 4, 5, 6, 7, 8, 9
Important: your phone must be network unlocked. If you bought it from a carrier (Telcel, AT&T, Movistar…) and never unlocked it, contact your carrier before traveling: it's free in most cases once your contract is over.
Ready to connect
Pick your destination and travel connected
More than 200 destinations. Secure payment. QR in seconds.